Luxury Auto Sales Manager — Lead Team & Revenue Growth

Mercedes-Benz of North Haven; North Haven (CT); On-site; USD 85,000 - 110,000; Full time

Job summary

Mercedes-Benz of North Haven in North Haven, CT, is seeking a Retail Automotive Sales Manager to lead a high-performing team and maximize new and pre-owned unit volume with strong profitability. You will recruit, train, coach, and manage sales consultants, supervise daily sales meetings, and ensure adherence to the road-to-the-sale process.

The role requires close collaboration with the Pre-Owned, Inventory, BDC, and F&I teams to optimize pricing, inventory positioning, and lead conversion,

Qualifications

• Experience leading a retail automotive sales team with revenue targets.
• Proven ability to coach staff, conduct reviews, and manage performance.
• Strong knowledge of showroom processes and customer experience standards.

Responsibilities

• Lead daily sales meetings to align inventory, deals, and goals.
• Desk deals using the dealer's desking system and approve terms.
• Collaborate with Pre-Owned and Inventory teams on pricing and stock.
• Partner with BDC to optimize appointment show/close ratios.
• Own CSI performance and drive service-recovery initiatives.
• Analyze performance metrics and present updates to leadership.

Skills

Sales leadership

Team coaching

Staff development

CSI improvement

CRM usage

Tools

CRM software

Desking system

F&I coordination tools

Job description

Mercedes-Benz of North Haven in North Haven, CT, is seeking a Retail Automotive Sales Manager to lead a high-performing team and maximize new and pre-owned unit volume with strong profitability. You will recruit, train, coach, and manage sales consultants, supervise daily sales meetings, and ensure adherence to the road-to-the-sale process.

The role requires close collaboration with the Pre-Owned, Inventory, BDC, and F&I teams to optimize pricing, inventory positioning, and lead conversion,