Luxury Pet Resort GM — Lead Teams, 5-Star Care

K9 Resorts; Roxbury (NH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, and vision

Paid time off

Flexible scheduling

Leadership training

Employee discounts

Job summary

K9 Resorts Luxury Pet Hotel in New Hampshire is seeking a dynamic General Manager to lead operations, people, and performance at the highest level.

You’ll oversee all departments, ensure top-tier cleanliness and safety, manage scheduling and budgeting, and drive revenue through service offerings and enrollment growth.

This is a fast-paced, high-energy role for someone with proven leadership and a passion for pets, offering leadership training and employee discounts.

Qualifications

• 3–4+ years of management experience in hospitality or pet care.
• Proven leadership in high-volume, service-driven environments.
• Strong business acumen (P&L, labor, performance metrics).
• Excellent communication, problem-solving, and decision-making skills.
• Sales-oriented mindset with a focus on growth and results.
• Valid driver’s license and flexible availability including weekends/holidays.

Responsibilities

• Lead and develop resort team members and managers.
• Oversee day-to-day operations across departments.
• Maintain cleanliness, safety, and pet care standards.
• Drive revenue through services and enrollment growth.
• Manage scheduling, labor efficiency and budgeting.
• Build partnerships with local vets and pet businesses.

Skills

Leadership

People management

P&L management

Sales-driven

Job description

K9 Resorts Luxury Pet Hotel in New Hampshire is seeking a dynamic General Manager to lead operations, people, and performance at the highest level.

You’ll oversee all departments, ensure top-tier cleanliness and safety, manage scheduling and budgeting, and drive revenue through service offerings and enrollment growth.

This is a fast-paced, high-energy role for someone with proven leadership and a passion for pets, offering leadership training and employee discounts.