Luxury Outlet Store Leader

RH; Sacramento (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

RH Outlets seeks an experienced retail leader to inspire teams, drive performance, and uphold brand standards at our Sacramento stores. You will lead hiring, development, and performance management in partnership with Field Leadership and the People Team.

The role requires a strong emphasis on quality, safety, and operational excellence, with occasional travel to support growth and initiatives across outlets. A dynamic schedule is expected.

Qualifications

• : 5+ years of leadership experience in retail, preferably in home furnishings.
• Strong leadership and communications skills, with the ability to inspire and guide our Team Members.
• Exceptional analytical, problem-solving and decision-making skills.
• Commitment to Quality with meticulous attention to detail.
• Travel periodically, including extended trips as needed.
• Flexibility to work a dynamic schedule across all operational hours.

Responsibilities

• Lead, coach, and inspire teams to create a positive, dynamic, and performance-driven culture
• Foster a People First environment by proactively addressing team needs, removing obstacles, and partnering with Field Leadership and the People Team to support growth, performance, and well-being
• Guide all aspects of Team Member lifecycle decisions, from hiring and development to performance management and career transitions, in partnership with Field Leadership and the People Team.
• Ensure visual presentation aligns with brand standards and supports the Outlet vision for quality, safety, and operational excellence
• Champion profit protection across risk management, security, cash controls, inventory management, and internal audits
• Identify, analyze, and communicate business opportunities to drive extraordinary results
• Support, implement, provide follow-up and feedback for all initiatives and rollouts as the business shifts and changes
• Represent the RH brand with integrity, professionalism, and personal presentation

Skills

Leadership experience

People leadership

Communication skills

Analytical problem-solving

Attention to quality

Schedule flexibility

Tools

MacOS

iOS

Microsoft Office

Google Workspace

Job description

RH Outlets seeks an experienced retail leader to inspire teams, drive performance, and uphold brand standards at our Sacramento stores. You will lead hiring, development, and performance management in partnership with Field Leadership and the People Team.

The role requires a strong emphasis on quality, safety, and operational excellence, with occasional travel to support growth and initiatives across outlets. A dynamic schedule is expected.