Luxury Outlet Sales Leader

RH; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

RH Outlets seek an Outlet Sales Leader to guide a high-energy sales team in delivering exceptional experiences for customers. The role partners with cross-functional teams to drive sales excellence, loyalty, and strong client relationships while upholding RH's brand standards.

The ideal candidate educates, motivates, and empowers the team to exceed goals in a dynamic retail environment, with responsibility across store operations and customer service.

Qualifications

• 2+ years of leadership experience in retail.
• Proven track record of exceeding sales targets and coaching teams.
• Familiarity with Mac operating systems, iOS devices, and productivity software.

Responsibilities

• Drive sales performance by setting clear goals and strategies.
• Train team on product knowledge, selling techniques, and policies.
• Manage pricing, markdowns, and ticketing in line with standards.
• Build client outreach and drive repeat business.
• Maintain elevated brand standards in presentation and interactions.
• Collaborate with cross-functional teams for sales, operations, and service.
• Ensure compliance with safety, inventory, and visual merchandising standards.

Skills

Leadership

Customer engagement

Sales strategy

Mac OS / iOS

Tools

Mac OS

iOS devices

Microsoft Office

Google Apps

Job description

RH Outlets seek an Outlet Sales Leader to guide a high-energy sales team in delivering exceptional experiences for customers. The role partners with cross-functional teams to drive sales excellence, loyalty, and strong client relationships while upholding RH's brand standards.

The ideal candidate educates, motivates, and empowers the team to exceed goals in a dynamic retail environment, with responsibility across store operations and customer service.