Luxury Outlet Sales Associate - Personal Styling

Fashion Outlets of Chicago; Illinois; Híbrido; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

COACH Outlet in Kentucky is seeking a Sales Associate to deliver an elevated shopping experience, meet personal and store sales goals, and support daily operations. The role blends luxury service, omni‑channel selling, and teamwork to drive brand loyalty and revenue.

You will build client relationships, demonstrate product expertise, process transactions, manage inventory, and contribute to visual merchandising while maintaining a calm, professional demeanor on the floor.

Formación

• Experience in luxury retail or guest services.
• Strong communication and teamwork.
• Ability to meet sales goals and KPIs.

Responsabilidades

• Represent Coach as a brand ambassador.
• Build client relationships through styling and product expertise.
• Drive sales through cross‑selling and tailored recommendations.
• Process transactions and support daily store operations.

Descripción del empleo

Posted October 7, 2026 | COACH Outlet | Temporary

Job Description

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.
Key Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Build lasting client relationships through personalized styling, product expertise, and fashion advice.

Drive sales through cross-selling, upselling, and tailored recommendations.

Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.

Develop and execute personal sales plans; meet or exceed individual and team KPIs.

Source new customers, maintain relationships, and follow up to close sales.

Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

Process transactions efficiently (purchases, returns, exchanges, online pickups).

Support inventory cycles: receive shipments, stock shelves, and manage product movement.

Assist teammates in functional areas as required.

Foster a collaborative, trust-based environment; encourage team performance.

Participate in brand initiatives, training programs, and inclusion activities.

Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

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