Luxury Lodge Bellman & Guest Concierge

Auberge Collection; Santa Fe (NM); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Bishop’s Lodge, Auberge Collection in Santa Fe, New Mexico is seeking a Lodge Guide (Bellman) to be the first and last contact for guests, ensuring every arrival and departure is welcoming, smooth, and memorable.

You will provide prompt, courteous service: assisting with luggage, sharing property information, coordinating requests with hotel departments, and helping maintain a warm, sophisticated guest experience across teams to support seamless service.

Formación

• A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment
• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

Responsabilidades

• Park and retrieve guest vehicles efficiently while ensuring the safe and secure handling of keys and any personal items left in vehicles.
• Provide attentive and courteous guest service by assisting with luggage, offering property information, and creating a warm and welcoming environment.
• Manage incoming and outgoing traffic at the valet station to ensure an organized and efficient flow of vehicles.
• Maintain accurate records of parked vehicles, including special requests and relevant details to support timely retrieval.
• Serve as a communication link between guests and hotel departments, coordinating requests and ensuring smooth service delivery across teams.

Descripción del empleo

Bishop’s Lodge, Auberge Collection in Santa Fe, New Mexico is seeking a Lodge Guide (Bellman) to be the first and last contact for guests, ensuring every arrival and departure is welcoming, smooth, and memorable.

You will provide prompt, courteous service: assisting with luggage, sharing property information, coordinating requests with hotel departments, and helping maintain a warm, sophisticated guest experience across teams to support seamless service.