Luxury Spa Coordinator - Guest Experience & Wellness

Auberge Collection; New Mexico; On-site; USD 42,000 - 64,000; Full time

Job summary

Bishop’s Lodge, Auberge Collection, Santa Fe, NM, is seeking a Spa Coordinator to create an exceptional guest experience in spa, fitness, and retail. You will schedule treatments, greet guests, and assist with product display and merchandising.

Ideal candidates have strong customer service and hospitality experience, with excellent communication. A fast-paced environment and collaboration with a friendly team are expected for this luxury setting.

Qualifications

• Experience in customer service within hospitality, spa, or retail is preferred.
• Strong communication and interpersonal skills required.
• Experience with spa treatments and retail selling is a plus.

Responsibilities

• Schedule treatments and greet guests as they arrive.
• Maintain spa and fitness areas in pristine condition.
• Assist guests with products display and merchandising.
• Process spa reservations and billing, verify guest details.
• Handle guest inquiries and liaise with management as needed.

Skills

Customer service

Hospitality experience

Spa & wellness

Retail sales

Communication skills

Job description

Bishop’s Lodge, Auberge Collection, Santa Fe, NM, is seeking a Spa Coordinator to create an exceptional guest experience in spa, fitness, and retail. You will schedule treatments, greet guests, and assist with product display and merchandising.

Ideal candidates have strong customer service and hospitality experience, with excellent communication. A fast-paced environment and collaboration with a friendly team are expected for this luxury setting.