Lodge Guide (Bellperson)

Auberge Collection; Santa Fe (NM); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Bishop’s Lodge, Auberge Collection in Santa Fe, New Mexico is seeking a Lodge Guide (Bellman) to be the first and last contact for guests, ensuring every arrival and departure is welcoming, smooth, and memorable.

You will provide prompt, courteous service: assisting with luggage, sharing property information, coordinating requests with hotel departments, and helping maintain a warm, sophisticated guest experience across teams to support seamless service.

Qualifications

• A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment
• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

Responsabilités

• Park and retrieve guest vehicles efficiently while ensuring the safe and secure handling of keys and any personal items left in vehicles.
• Provide attentive and courteous guest service by assisting with luggage, offering property information, and creating a warm and welcoming environment.
• Manage incoming and outgoing traffic at the valet station to ensure an organized and efficient flow of vehicles.
• Maintain accurate records of parked vehicles, including special requests and relevant details to support timely retrieval.
• Serve as a communication link between guests and hotel departments, coordinating requests and ensuring smooth service delivery across teams.

Description du poste

About Bishop’s Lodge, Auberge Collection

A legendary landmark re-imagined, Bishop’s Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort’s signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms.

Follow Bishop’s Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge

Job Description

Join our team as a Lodge Guide (Bellman) and be the first and last point of contact for our guests, ensuring every arrival and departure is smooth, welcoming, and memorable. With your prompt, courteous service, you will play a key role in delivering a seamless and sophisticated guest experience.

Key Responsibilities:

• Park and retrieve guest vehicles efficiently while ensuring the safe and secure handling of keys and any personal items left in vehicles.
• Provide attentive and courteous guest service by assisting with luggage, offering property information, and creating a warm and welcoming environment.
• Manage incoming and outgoing traffic at the valet station to ensure an organized and efficient flow of vehicles.
• Maintain accurate records of parked vehicles, including special requests and relevant details to support timely retrieval.
• Serve as a communication link between guests and hotel departments, coordinating requests and ensuring smooth service delivery across teams.

Qualifications

• A minimum of one-year experience as a valet or bellman preferably in a luxury hotel environment
• Ability to work a flexible schedule, including weekends and holidays according to department needs
• Valid driver's license that meets the needs of our insurance carrier
• Must be at least 18 years of age

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.