Luxury Leasing Specialist: Tours, Retention & Service

Kairoi Residential; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Kairoi Residential in Garland, TX is seeking a Leasing Professional to manage the sales process from initial inquiry to lease signing with a strong emphasis on resident retention and community engagement.

You will respond to inquiries, schedule tours, explain floor plans and pricing, and guide prospects through the leasing process using Yardi or RealPage. The role requires excellent customer service, organization, and the ability to thrive in a fast-paced multifamily setting.

Qualifications

• Must have a high school diploma or GED; Bachelor's degree preferred.
• 2+ years in leasing or sales, preferably in the multifamily industry.
• Proficiency with property management software (Yardi or RealPage).
• Excellent customer service and communication.
• Strong organizational and time management skills.

Responsibilities

• Present the community and apartment homes to prospective residents.
• Respond to inquiries, schedule tours, and guide prospects through leasing.
• Maintain understanding of features, floor plans, pricing, and availability.
• Process applications and track leases using Yardi or RealPage.
• Conduct move-ins and move-outs to ensure a positive experience.
• Plan resident retention programs and community events.
• Collaborate with Community Manager on marketing efforts.
• Maintain records of resident interactions and ensure regulatory compliance.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organization

Time management

Team player

Independent worker

Driver's license

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

RealPage

Job description

Kairoi Residential in Garland, TX is seeking a Leasing Professional to manage the sales process from initial inquiry to lease signing with a strong emphasis on resident retention and community engagement.

You will respond to inquiries, schedule tours, explain floor plans and pricing, and guide prospects through the leasing process using Yardi or RealPage. The role requires excellent customer service, organization, and the ability to thrive in a fast-paced multifamily setting.