Leasing Specialist: Resident Experience & Growth

Kairoi Residential; Aurora (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

Kairoi Residential in Aurora, CO is seeking a Leasing Professional to manage the sales process from inquiry to lease signing, delivering outstanding service to prospective and current residents. You will respond to inquiries, schedule tours, coordinate move-ins, and use Yardi or RealPage to track leases, pricing and availability.

The role emphasizes resident retention and collaboration with the Community Manager on marketing.

Qualifications

• Minimum two years in a leasing or sales role in multifamily housing.
• Proficiency with property management software (Yardi or RealPage).
• Excellent customer service and communication skills.
• Valid driver’s license with a clean record.
• Strong organization and time management abilities.

Responsibilities

• Present the community and apartment homes in a professional and enthusiastic manner, highlighting key features and amenities that appeal to prospective residents.
• Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process.
• Maintain a thorough understanding of the property's features, floor plans, pricing, and availability.
• Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases.
• Conduct resident move-ins and move-outs, ensuring a smooth and positive experience.
• Plan and execute resident retention programs, including community events and activities that foster a sense of belonging and satisfaction.
• Collaborate with the Community Manager on marketing efforts, including social media engagement and online reputation management.
• Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Team player

Driver's license

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

RealPage

Job description

Kairoi Residential in Aurora, CO is seeking a Leasing Professional to manage the sales process from inquiry to lease signing, delivering outstanding service to prospective and current residents. You will respond to inquiries, schedule tours, coordinate move-ins, and use Yardi or RealPage to track leases, pricing and availability.

The role emphasizes resident retention and collaboration with the Community Manager on marketing.