Leasing Concierge — Luxury Apartments & Resident Experience

Kairoi; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Kairoi in Dallas, TX is seeking a Leasing Professional to manage the sales process from inquiry to lease signing and provide outstanding customer service to prospective and current residents. You will highlight community features, conduct tours, process applications with Yardi or RealPage, and coordinate move-ins/move-outs while driving resident retention through events and positive interactions.

This role requires strong communication, organization, and the ability to work in a fast-paced

Qualifications

• High school diploma or equivalent required; bachelor's preferred.
• Minimum of two years of leasing or sales experience in multifamily housing.
• Proficiency in property management software (Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Valid driver's license with no major infractions in the last 12 months.

Responsibilities

• Present the community and apartments to prospects with enthusiasm.
• Respond to inquiries, schedule tours, and guide through leasing.
• Maintain knowledge of features, floor plans, pricing, and availability.
• Use Yardi or RealPage to manage resident information, applications, and leases.
• Conduct move-ins/move-outs and ensure a smooth experience.
• Plan and execute resident retention programs and events.
• Collaborate with Community Manager on marketing and online reputation.
• Maintain records of interactions and transactions, ensure compliance with laws.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Teamwork

Independent work

Adaptability

Driver's license

Education

High school diploma or equivalent

Bachelor's degree

Tools

Yardi

RealPage

Job description

Kairoi in Dallas, TX is seeking a Leasing Professional to manage the sales process from inquiry to lease signing and provide outstanding customer service to prospective and current residents. You will highlight community features, conduct tours, process applications with Yardi or RealPage, and coordinate move-ins/move-outs while driving resident retention through events and positive interactions.

This role requires strong communication, organization, and the ability to work in a fast-paced