Leasing Specialist – Luxury Communities

Kairoi; Garland (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Kairoi is seeking a Leasing Professional in Garland, Texas to manage the end-to-end leasing process, from inquiry to lease signing, while delivering exceptional customer service to residents and prospects.

You will showcase the community, coordinate tours, handle applications, and collaborate with management on marketing and retention programs. A strong emphasis will be placed on resident satisfaction and compliance with regulations.

Qualifications

• High school diploma or equivalent required. Bachelor's degree preferred.
• Minimum of two years of experience in a leasing or sales role, preferably in the multifamily industry.
• Proficiency in property management software (such as Yardi or RealPage).
• Excellent customer service and communication skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Must have a valid driver's license with no major infractions in the last 12 months.

Responsibilities

• Present the community and apartment homes in a professional and enthusiastic manner, highlighting key features and amenities that appeal to prospective residents.
• Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process.
• Maintain a thorough understanding of the property's features, floor plans, pricing, and availability.
• Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases.
• Conduct resident move-ins and move-outs, ensuring a smooth and positive experience.
• Plan and execute resident retention programs, including community events and activities that foster a sense of belonging and satisfaction.
• Collaborate with the Community Manager on marketing efforts, including social media engagement and online reputation management.
• Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Time management

Team player

Independent worker

Interpersonal skills

Rapport building

Problem solving

Adaptability

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

RealPage

Job description

Kairoi is seeking a Leasing Professional in Garland, Texas to manage the end-to-end leasing process, from inquiry to lease signing, while delivering exceptional customer service to residents and prospects.

You will showcase the community, coordinate tours, handle applications, and collaborate with management on marketing and retention programs. A strong emphasis will be placed on resident satisfaction and compliance with regulations.