Luxury Jewelry Sales Consultant - Part-Time, Seattle

Brilliant Earth; Seattle (WA); On-site; USD 30,000 - 33,000; Part time

Benefits offered by this job

Career Growth

Diverse, mission-minded team

Employee Discounts

Sales Incentive Programs

Mental Wellness Perks

Giving Back and Volunteer Opportunties

401k match

Parental Leave

Job summary

Brilliant Earth is seeking a part-time Jewelry Sales Associate for our Seattle showroom. As a Jewelry Consultant, you’ll guide customers through the life of the sale across in-person and virtual channels, delivering luxury service and helping clients find their perfect piece.

The role requires weekend availability and an in-person presence at the Seattle, WA showroom. You’ll use an ERP system daily and participate in a dynamic, mission-driven team that values sustainability and transparency in

Qualifications

• A passion for the customer.
• A drive to exceed goals.
• It’s all in the details.
• Communication is Key.
• Master of Collaboration.

Responsibilities

• Guide customers through purchasing decisions via appointments and walk-in consultations.
• Manage a high volume of incoming sales leads via email, live chat, and phones to attain targets.
• Greet, check-in, and assist customers in the purchasing process.
• Conduct post-sale appointments for pick-ups, exchanges, resizing, and inquiries.
• Call customers to confirm showroom appointments and pre-appointment questions.
• Review customer feedback to improve experience and sales performance.
• Enforce policies in the waiting room to ensure a safe, pleasant experience and product security.
• Open/close the showroom and waiting area; use ERP system to manage tasks.
• Act as a brand advocate for a sustainable, transparent jewelry industry.

Skills

Customer service

Sales targets

Communication

Attention to detail

Team collaboration

Tools

ERP system

Job description

Brilliant Earth is seeking a part-time Jewelry Sales Associate for our Seattle showroom. As a Jewelry Consultant, you’ll guide customers through the life of the sale across in-person and virtual channels, delivering luxury service and helping clients find their perfect piece.

The role requires weekend availability and an in-person presence at the Seattle, WA showroom. You’ll use an ERP system daily and participate in a dynamic, mission-driven team that values sustainability and transparency in