Luxury Jewelry Ecommerce Analyst — Hybrid NYC

Pyramid Consulting Group, LLC; New York (NY); Hybrid; USD 32,000 - 45,000; Part time

Job summary

Pyramid Consulting Group, LLC is seeking a Temporary eCommerce Analyst in NYC to support digital performance, site operations, and the end-to-end online customer journey. The role features a hybrid schedule with four days onsite per week and focuses on reporting, analytics, site enhancements, and eCommerce optimization.

Responsibilities include building dashboards, analyzing orders and customer behavior, coordinating with technical teams, and translating insights into actionable improvements for

Qualifications

• 1+ year of experience in eCommerce, digital operations, analytics, or a related field.
• Advanced Excel skills with formulas, pivot tables, and data analysis.
• Experience with GA4 or Looker for digital analytics and reporting.
• Familiarity with eCommerce, order management, ERP, or CRM platforms preferred.

Responsibilities

• Build and maintain reports and dashboards tracking eCommerce performance, order lifecycle, fulfillment, returns, and customer behavior.
• Analyze website and order data to identify trends, performance issues, and opportunities to improve the online experience.
• Monitor eCommerce platforms and systems, troubleshoot issues, and coordinate resolutions with technical teams.
• Support website enhancements, system updates, testing, and quality assurance processes.
• Manage project trackers, timelines, requirements, and documentation for digital initiatives.
• Partner with business and technical stakeholders to translate reporting insights and feedback into actionable improvements.
• Prepare recurring performance reports and communicate key findings and recommendations to the eCommerce team.
• Support additional digital commerce projects and operational initiatives as needed.

Skills

eCommerce analytics

Excel

Data analysis

GA4/Looker

JIRA knowledge

Problem solving

Communication

Organizational skills

Education

Bachelor's degree or equivalent

Tools

JIRA

ERP/CRM knowledge

Job description

Pyramid Consulting Group, LLC is seeking a Temporary eCommerce Analyst in NYC to support digital performance, site operations, and the end-to-end online customer journey. The role features a hybrid schedule with four days onsite per week and focuses on reporting, analytics, site enhancements, and eCommerce optimization.

Responsibilities include building dashboards, analyzing orders and customer behavior, coordinating with technical teams, and translating insights into actionable improvements for