Luxury In-Room Dining & Pool Operations Lead

Rosewood Hotel Group; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Complimentary room nights

Learning and development opportunities

Parental leave

Job summary

Rosewood Mansion on Turtle Creek in Dallas, TX, seeks an In-Room Dining & Pool Operations Manager to lead In-Room Dining and seasonal Pool operations, delivering exceptional guest experiences and upholding Rosewood standards.

You will guide a high-performing team, manage labor and financial performance, and collaborate with cross-functional partners to execute service initiatives and special projects that elevate guest satisfaction.

Qualifications

• Experience leading food and beverage operations within a hotel, resort, luxury, or hospitality environment.
• Strong leadership, coaching and development of high-performing teams.
• Ability to analyze financial results, labor performance, and operational metrics.
• Ability to manage multiple responsibilities and adapt under pressure.

Responsibilities

• Lead day-to-day operations of In-Room Dining and seasonal Pool services, ensuring exceptional guest experiences.
• Inspire, coach, and develop a team of food and beverage professionals while maintaining Rosewood, Forbes, and LQA standards.
• Drive guest satisfaction by anticipating needs and creating memorable dining experiences.
• Manage labor, scheduling, payroll, and departmental resources for efficiency.
• Partner with cross-functional teams to ensure seamless operations and successful service initiatives.
• Support outlet marketing, programming, seasonal offerings, and special projects.

Job description

Rosewood Mansion on Turtle Creek in Dallas, TX, seeks an In-Room Dining & Pool Operations Manager to lead In-Room Dining and seasonal Pool operations, delivering exceptional guest experiences and upholding Rosewood standards.

You will guide a high-performing team, manage labor and financial performance, and collaborate with cross-functional partners to execute service initiatives and special projects that elevate guest satisfaction.