Luxury In-Room Dining Concierge — Guest Experience

Four Seasons; Chicago (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Employee culture

Learning & development

Paid time off

401(k) matching

Diversity & engagement

Dry cleaning & meals

Job summary

Four Seasons Chicago is seeking an In Room Dining Coordinator to deliver exceptional service in a luxury setting. You will build rapport with guests, coordinate with IRD staff, and ensure timely, accurate delivery of menu items and amenities.

We value attention to detail, teamwork, and a proactive approach to guest needs, with opportunities to grow within our renowned luxury hospitality brand.

Qualifications

• 1 year of hotel experience preferred, especially in a luxury environment.
• High level of attention to detail and a strong work ethic.

Responsibilities

• Participate in pre-shift meetings for daily updates and knowledge development.
• Maintain a friendly, courteous and professional demeanor with guests, patrons and colleagues.
• Execute and facilitate service in cooperation with IRD coordinators, servers, cooks, chefs, stewards, and managers.
• Ensure guests receive responsive, professional and gracious service at all times.
• Describe all menu features and allergens, upsell guest orders, and liaise with FOH & BOH.

Skills

Attention to detail

Strong work ethic

Multitasking

Team player

Electronic systems

Flexible assignments

Job description

Four Seasons Chicago is seeking an In Room Dining Coordinator to deliver exceptional service in a luxury setting. You will build rapport with guests, coordinate with IRD staff, and ensure timely, accurate delivery of menu items and amenities.

We value attention to detail, teamwork, and a proactive approach to guest needs, with opportunities to grow within our renowned luxury hospitality brand.