In‑Room Dining Concierge — Luxury Service + Perks

Four Seasons; Philadelphia (Philadelphia County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Employee meals

Uniforms supplied

Free room nights

Employee programs

Medical coverage

Parking access

Fitness membership

Job summary

The Four Seasons Hotel Philadelphia is seeking an In‑Room Dining Server to join our Food & Beverage team. This role delivers exceptional in‑room dining experiences with prompt, personalized service and upholds the highest standards of food quality and guest satisfaction.

You will work with the Food & Beverage team under the In‑Room Dining leadership, delivering orders, answering guest requests, and maintaining clean, organized service areas.

Qualifications

• Knowledge of food and beverage service and guest service principles.
• Strong communication and interpersonal skills.
• Ability to work effectively as part of a team in a fast‑paced environment.
• Commitment to delivering exceptional service with professionalism and attention to detail.
• Valid work authorization in the United States.

Responsibilities

• Deliver food orders, beverages, and amenities to guest rooms in a timely and professional manner.
• Present menu items and provide knowledgeable recommendations to guests.
• Anticipate guest needs and respond promptly to requests and concerns.
• Set up, clear, and maintain in‑room dining tables and trays.
• Accurately process guest checks, obtain required signatures, and complete transactions.
• Coordinate the removal of trays and tables from guest rooms.
• Maintain cleanliness and organization of work areas and service equipment.
• Uphold Four Seasons service standards to create memorable guest experiences.

Skills

Food & beverage service

Guest service

Teamwork

Attention to detail

Communication

Job description

The Four Seasons Hotel Philadelphia is seeking an In‑Room Dining Server to join our Food & Beverage team. This role delivers exceptional in‑room dining experiences with prompt, personalized service and upholds the highest standards of food quality and guest satisfaction.

You will work with the Food & Beverage team under the In‑Room Dining leadership, delivering orders, answering guest requests, and maintaining clean, organized service areas.