Luxury Hotel Management Trainee: Front Office & Rooms

B. F. Saul Company Hospitality Group; Washington (District of Columbia); On-site; USD 26,174 - 28,516; Full time

Job summary

B. F. Saul Company Hospitality Group is looking for a dedicated individual to join The Hay-Adams hotel in Washington, D.C. The role primarily focuses on front office operations, assisting in guest management, reservations, and housekeeping tasks.

The ideal candidate should have a college degree, strong customer service skills, and prior experience in a luxury property. Compensation ranges from $19 to $20.70 per hour, with opportunities for growth and learning in a prestigious hotel environment.

Qualifications

• Previous front office experience in a luxury property preferred.
• Ability to perform all essential duties to a satisfactory standard.
• Excellent knowledge of English; second language preferred.

Responsibilities

• Assist the Duty Manager in daily Front Desk operations.
• Ensure efficient guest check-in/check-out and resolve guest complaints.
• Work alongside the Reservations Manager to improve revenue management skills.

Skills

Customer service

Front office operations

Property management software

Mathematical ability

Multitasking

Education

College degree or equivalent

Job description

B. F. Saul Company Hospitality Group is looking for a dedicated individual to join The Hay-Adams hotel in Washington, D.C. The role primarily focuses on front office operations, assisting in guest management, reservations, and housekeeping tasks.

The ideal candidate should have a college degree, strong customer service skills, and prior experience in a luxury property. Compensation ranges from $19 to $20.70 per hour, with opportunities for growth and learning in a prestigious hotel environment.