Rooms Division Trainee - Front Office to Housekeeping

The Hay-Adams; Washington (District of Columbia); On-site; USD 26,174 - 28,516; Full time

Job summary

The Hay-Adams is seeking a management trainee for the Front Office department, with rotations through Reservations and Housekeeping. You'll interact with guests to ensure satisfaction and assist in operations at the Front Desk.

The ideal candidate has a college degree and strong computer skills. The compensation ranges from $19 to $20.70 an hour. Exceptional communication and multitasking abilities are essential for success in this role.

This position encourages a professional atmosphere and is rooted in ethical standards.

Qualifications

• Previous Front Office experience in a luxury property preferred.
• Excellent knowledge of the English language is mandatory.
• Ability to multitask and handle pressure effectively.

Responsibilities

• Conduct daily operations at the Front Desk to ensure communications and guest satisfaction.
• Assist the Front Office Manager with payroll and scheduling projects.
• Perform reservation procedures and demonstrate phone etiquette.

Skills

Customer service

Computer skills

Communication

Education

College degree or international equivalent

Tools

Property Management Software

Job description

The Hay-Adams is seeking a management trainee for the Front Office department, with rotations through Reservations and Housekeeping. You'll interact with guests to ensure satisfaction and assist in operations at the Front Desk.

The ideal candidate has a college degree and strong computer skills. The compensation ranges from $19 to $20.70 an hour. Exceptional communication and multitasking abilities are essential for success in this role.

This position encourages a professional atmosphere and is rooted in ethical standards.