Luxury Home Design Sales Expert

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank); New York (NY); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

PTO

Health benefits (medical, dental, etc)

401K

Company equity

Employee discounts

Job summary

Havenly Brands in New York's Soho studio seeks a design-driven Sales Expert to deliver a high-end client experience and drive sales across retail and trade. You will style spaces for walk-ins and appointments, build relationships with interior designers, and own every sale from inquiry to delivery.

You will manage quotes in Shopify, cultivate a client book, and stay current on collections while supporting trade partners and events. This role is based full-time in-store with standard retail hours.

Qualifications

• 2 to 3+ years in sales, preferably in luxury, specialty retail, furniture, or home decor, with a track record of hitting and exceeding targets.
• Experience selling to or working with interior designers and trade clients is strongly preferred.
• Background in interior design or home furnishings, able to speak to mood boards and floor plans for clients.
• You create memorable experiences that turn first-time shoppers into loyal clients.
• You help the studio hit shared goals while driving your own sales.
• You manage multiple clients and projects at once and keep timelines on track.
• Comfortable with Shopify POS, CRM tools, Canva, floor planning software, and Google Suite, quick to adapt to new platforms.
• Strong eye for aesthetics and care about makers behind the product.

Responsibilities

• Achieve Sales Targets: Meet and exceed monthly sales goals by delivering exceptional service and product knowledge.
• Client Consultations: Engage clients in-store and virtually, guiding them on furniture, decor, rugs, and styling choices.
• Lead the Sales Process: Own the full client journey from inquiry to purchase to post-delivery follow-up.
• Quotes and Orders in Shopify: Build quotes and draft orders, process POS transactions, and keep orders tracked to you.

Skills

Sales experience

Trade experience

Design experience

Customer-centric

Team player

Organized & efficient

Tech-savvy

Design craft passion

Tools

Shopify POS

CRM tools

Canva

Floor planning software

Google Suite

Job description

Havenly Brands in New York's Soho studio seeks a design-driven Sales Expert to deliver a high-end client experience and drive sales across retail and trade. You will style spaces for walk-ins and appointments, build relationships with interior designers, and own every sale from inquiry to delivery.

You will manage quotes in Shopify, cultivate a client book, and stay current on collections while supporting trade partners and events. This role is based full-time in-store with standard retail hours.