Luxury HOA GM: On-Site Leader & Board Liaison

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Identity Theft Protection

Pet Insurance

Retirement Plan

Paid Time Off

401(k)

Job summary

Worth Ross Management Company, Inc. seeks a seasoned General Manager to lead operations at a premier condominium community in Austin. You will drive resident experience, oversee daily operations, and partner closely with the Board of Directors.

Ideal candidates bring strong financial acumen, strategic leadership, and a talent for building high-performing teams in a service-focused environment. On-site role with on-call duties 24/7 as required.

Qualifications

• CMCA certification preferred.
• 3+ years as General Manager in a high-rise HOA or Multifamily.
• Excellent communication skills; adaptable.
• Proactive and able to operate solo.
• Experience in property management, community association management, or hospitality leadership.
• Experience working with Boards of Directors and residential communities.
• Strong financial acumen for budgeting and interpreting financial statements.

Responsibilities

• Serve as primary liaison between Board of Directors, homeowners, and WRMC.
• Lead day-to-day operations delivering elevated resident experiences.
• Oversee budgeting, forecasting, and expense management.
• Prepare and present annual budgets; provide financial insights to the Board.
• Conduct property inspections for quality and maintenance standards.
• Manage vendor relationships, contracts, and performance.
• Lead bidding for third-party services and oversee projects.
• Supervise and develop on-site staff; foster a professional culture.
• Ensure compliance with governing documents, policies, and laws.
• Oversee community meetings, elections, and Board communications.
• Respond to emergencies and provide on-call support as needed.

Skills

CMCA certification preferred

Excellent communication

Leadership

Education

High school diploma

Bachelor’s degree preferred

Job description

Worth Ross Management Company, Inc. seeks a seasoned General Manager to lead operations at a premier condominium community in Austin. You will drive resident experience, oversee daily operations, and partner closely with the Board of Directors.

Ideal candidates bring strong financial acumen, strategic leadership, and a talent for building high-performing teams in a service-focused environment. On-site role with on-call duties 24/7 as required.