General Manager — Luxury HOA & Multifamily, Austin

Worth Ross Management Co.; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program (EAP)

Identity Theft Protection

Pet Insurance

Retirement Plan

Paid Time Off

401(k)

Job summary

Worth Ross Management Company seeks an experienced General Manager to lead operations at a premier condominium community in Austin. You will drive resident experiences, oversee budgets, and partner with the Board to ensure high standards and compliance.

The role demands strategic, hands-on leadership, strong financial acumen, and the ability to mentor on-site staff in a fast-paced, service-focused environment.

Qualifications

• CMCA certification preferred.
• Minimum 3 years as a General Manager in a high-rise HOA or multifamily.
• Excellent communication skills and adaptability.
• Bachelor’s degree in business or related field preferred.

Responsibilities

• Serve as the primary liaison between the Board of Directors, homeowners, and WRMC.
• Lead day-to-day operations to deliver an elevated resident experience.
• Oversee budgeting, forecasting, and expense management for the community.
• Prepare and present the annual budget with ongoing financial insights to the Board.
• Conduct regular property inspections to ensure quality and maintenance standards.
• Manage vendor relationships, contracts, and performance for service excellence.
• Lead bidding for third-party services and oversee special projects.
• Supervise and develop on-site staff, fostering a collaborative culture.
• Ensure compliance with governing documents, policies, and laws.
• Oversee community meetings, elections, and Board communications.
• Respond to emergencies and provide on-call support as needed.

Skills

CMCA certification

Communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

Worth Ross Management Company seeks an experienced General Manager to lead operations at a premier condominium community in Austin. You will drive resident experiences, oversee budgets, and partner with the Board to ensure high standards and compliance.

The role demands strategic, hands-on leadership, strong financial acumen, and the ability to mentor on-site staff in a fast-paced, service-focused environment.