Luxury HOA Community Experience Coordinator

Lever, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 40,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Training programs

Career growth

Job summary

Action Property Management is seeking a Community Administrative Coordinator for The Infinity in San Francisco. You will serve residents, vendors, and guests, manage communications, and support event planning and operations.

The role emphasizes onboarding, amenity management, and calendar coordination to ensure smooth HOA administration and a welcoming resident experience. Strong communication and organizational skills are essential.

Qualifications

• Must be 18 years or older and pass a pre-employment background check and drug screening.
• Minimum of a High School Diploma or equivalent; Bachelor’s degree preferred.
• Minimum 6 months of relevant experience.
• Event planning/coordination experience in HOA, hotel, hospitality, or service environment preferred.
• Strong verbal and written communication skills; grammar and composition proficiency.
• Familiarity with office equipment and Microsoft Office Suite.

Responsibilities

• Serve as the primary contact for residents, vendors, and guests via phone, email, and in person.
• Monitor and manage core inboxes and routing of inquiries.
• Create and distribute communications, newsletters, and notices using Canva/Constant Contact.
• Provide ongoing resident support and manage resident calendar and vendor list.
• Oversee new resident orientation, Welcome materials, and move-ins/outs.

Skills

Verbal communication

Written communication

Organization

Customer service

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Action Property Management is seeking a Community Administrative Coordinator for The Infinity in San Francisco. You will serve residents, vendors, and guests, manage communications, and support event planning and operations.

The role emphasizes onboarding, amenity management, and calendar coordination to ensure smooth HOA administration and a welcoming resident experience. Strong communication and organizational skills are essential.