Part-Time Luxury HOA Front Desk Concierge

Action Property Management, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

Comprehensive health benefits and paid

Time off package

Training and career growth

Culture of teamwork and excellence

Job summary

Action Property Management is seeking a part-time Front Desk Associate for their luxury HOA, The Infinity, in San Francisco. The role is 16 hours per week, scheduled Wednesday and Friday from 6:30 AM to 3:00 PM, with additional shifts as needed.

Compensation is $25.00 per hour and requires a background check and drug screening. Responsibilities include delivering 5-star customer service, maintaining lobby areas, managing access control, providing concierge services, and handling daily reports.

Qualifications

• Minimum 6 months of customer service experience.
• High School Diploma or GED required.
• Hospitality, luxury retail or fine dining experience is preferred.
• Polished and professional appearance and demeanor.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate strong understanding of the association's governing documents.

Skills

Customer service

Professional appearance

Team player

Problem solving

Education

High School Diploma or GED

Job description

Action Property Management is seeking a part-time Front Desk Associate for their luxury HOA, The Infinity, in San Francisco. The role is 16 hours per week, scheduled Wednesday and Friday from 6:30 AM to 3:00 PM, with additional shifts as needed.

Compensation is $25.00 per hour and requires a background check and drug screening. Responsibilities include delivering 5-star customer service, maintaining lobby areas, managing access control, providing concierge services, and handling daily reports.