Luxury HOA Front Desk Concierge - Part-Time

Action Property Management; San Francisco (CA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Comprehensive health benefits and paid

time off package for qualifying

On-going hospitality and property mgmt

Opportunities for career growth andad

Job summary

Action Property Management, a leader in HOA management in the San Francisco area, seeks a 16 hour per week Front Desk Associate for The Infinity, a luxury association in San Francisco. The role offers a part-time schedule with Wednesday and Friday shifts and pays $25 per hour.

You will deliver exceptional resident service and support front desk operations. Ideal candidates have at least 6 months of customer service experience, a polished appearance, and a proactive, solutions-focused attitude.

Qualifications

• Must be 18+ and pass background and drug screening.
• At least 6 months of customer service experience; hospitality or luxury settings preferred.
• Hospitality management students or recent grads desired.
• Polished and professional appearance and demeanor.
• Upbeat, positive team player attitude.
• Strong judgment and solutions orientation.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls; receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Skills

Customer service

Hospitality

Professional demeanor

Team player

Problem solving

Education

High School Diploma or GED

Hospitality Management students/graduates

Job description

Action Property Management, a leader in HOA management in the San Francisco area, seeks a 16 hour per week Front Desk Associate for The Infinity, a luxury association in San Francisco. The role offers a part-time schedule with Wednesday and Friday shifts and pays $25 per hour.

You will deliver exceptional resident service and support front desk operations. Ideal candidates have at least 6 months of customer service experience, a polished appearance, and a proactive, solutions-focused attitude.