Part-Time Luxury HOA Front Desk Concierge

Action Property Management; San Francisco (CA); On-site; USD 30,000 - 39,000; Part time

Benefits offered by this job

Health benefits that may apply

Paid time off

Training in hospitality & property mgm

Career growth opportunities

Job summary

Action Property Management is hiring a 16 hour per week Front Desk Associate for The Infinity luxury association in San Francisco. The role focuses on delivering high-end customer service, front desk maintenance, and concierge support while representing the management company.

Ideal candidates have 6+ months in customer service, a polished appearance, and a proactive, solutions-oriented attitude. Evening shifts and weekends are required.

Qualifications

• Must be over 18 years of age and pass a background check and drug screening.
• High School Diploma or GED Equivalent.
• At least 6 months of customer service experience; hospitality, luxury retail or fine dining preferred.
• Hospitality management students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls; receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate understanding of the association's governing documents.

Skills

Customer service

Front desk operations

Hospitality

Team player

Communication

Education

High School Diploma or GED

Job description

Action Property Management is hiring a 16 hour per week Front Desk Associate for The Infinity luxury association in San Francisco. The role focuses on delivering high-end customer service, front desk maintenance, and concierge support while representing the management company.

Ideal candidates have 6+ months in customer service, a polished appearance, and a proactive, solutions-oriented attitude. Evening shifts and weekends are required.