Luxury Bell Attendant & Guest Experience Specialist

Montage Palmetto Bluff LLC; Bluffton (SC); Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Montage International is seeking a Bellperson to assist the Rooms leadership team in delivering exceptional guest experiences. You will manage the full-cycle guest luggage program and engage guests throughout the hotel, supporting the company's goals and values.

Responsibilities include room orientations, delivering amenities, and conveying information about rooms and services. Prior Bell experience and strong English communication are preferred for this role.

Qualifikationen

• Minimum of two years' experience in customer service.
• Must be able to speak, read, write and understand English, the primary language used in the workplace.
• High School Diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

Aufgaben

• Assisting with full-cycle guest luggage program.
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed.
• Working knowledge about hotel rooms, services and features and relaying information to guests.
• Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

Kenntnisse

Customer service

English proficiency

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Montage International is seeking a Bellperson to assist the Rooms leadership team in delivering exceptional guest experiences. You will manage the full-cycle guest luggage program and engage guests throughout the hotel, supporting the company's goals and values.

Responsibilities include room orientations, delivering amenities, and conveying information about rooms and services. Prior Bell experience and strong English communication are preferred for this role.