Luxury Guest Arrival Supervisor – Valet & Bell Desk Lead

Hei Hotels Inc.; Virginia Beach (VA); Presencial; USD 18.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

401(k) plan with matching funds

Hotel room discounts

Paid vacation/sick/holiday

Resumo da vaga

HEI Hotels & Resorts is seeking a Bell Person for The Historic Cavalier Hotel and Beach Club in Virginia Beach, VA. You will greet guests, assist with luggage, and support the Bell/Door team to ensure a warm, seamless arrival and departure experience.

The role requires strong teamwork, excellent communication, and the ability to manage multiple tasks while maintaining hotel standards. Training and growth opportunities are provided in a vibrant coastal property setting.

Qualificações

• Maintain a professional appearance and manner at all times.
• Must be willing to "pitch-in" and help co-workers.
• Ability to perform basic mathematical computations.
• Ability to provide legible communication and directions.
• Ability to enforce hotel's standards, policies, and procedures with Bell/Door staff.
• Ability to prioritize and organize work assignments; delegate work to staff.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Ability to motivate staff and maintain a cohesive team.

Responsabilidades

• Evaluate staffing requirements and prepare weekly work schedules.
• Ensure Bell Desk is attended at all times and postings are maintained.
• Maintain security and accurate records of all guest room keys.
• Communicate anticipated business demands daily with staff.
• Prepare and submit payroll records and tip distributions.
• Document guest calls and requests for Bell Person assistance.
• Coordinate group luggage requirements.
• Monitor cleanliness and condition of equipment and supplies.

Conhecimentos

Professional appearance

Team player

Mathematical ability

Clear communication

Policy enforcement

Organizational skills

Staff motivation

Verbal and written communication

Descrição da vaga

HEI Hotels & Resorts is seeking a Bell Person for The Historic Cavalier Hotel and Beach Club in Virginia Beach, VA. You will greet guests, assist with luggage, and support the Bell/Door team to ensure a warm, seamless arrival and departure experience.

The role requires strong teamwork, excellent communication, and the ability to manage multiple tasks while maintaining hotel standards. Training and growth opportunities are provided in a vibrant coastal property setting.