Luxury Room Service Server - Guest Experience Champion

Hei Hotels Inc.; Virginia Beach (VA); On-site; USD 8,200 - 12,000; Full time

Benefits offered by this job

Medical & Dental

Vision insurance

Vacation, Sick & Holidays

Pet insurance

401(k) with match

Employee discounts

Job summary

HEI Hotels & Resorts is seeking team members for the Room Service Team at The Historic Cavalier Hotel and Beach Club in Virginia Beach. You will help deliver food and beverages to guests, ensuring a positive experience while adhering to brand standards.

Role involves lifting, standing for shifts, and providing VIP service in a luxury hotel environment with competitive benefits. We welcome diverse applicants and military veterans to apply.

Qualifications

• Hotel industry experience preferred.
• Ability to communicate well with guests.
• Ability to grasp, bend, lift and/or carry up to 100 lbs. on a continuous schedule.

Responsibilities

• Set up and deliver all food and beverage orders per company standards.
• Conduct floor sweeps and retrieve trays to maintain sanitation.
• Set up VIP amenities and service hospitality suites as per policies.
• Complete shift side work per operating procedures.
• Respond to guest needs and report to supervisor.
• Handle cash according to company policies.
• Be reliable and attend work as scheduled.
• Perform other duties as assigned.

Skills

Hotel experience

Guest communication

Lift up to 100 lbs

Verbal and written communication

Job description

HEI Hotels & Resorts is seeking team members for the Room Service Team at The Historic Cavalier Hotel and Beach Club in Virginia Beach. You will help deliver food and beverages to guests, ensuring a positive experience while adhering to brand standards.

Role involves lifting, standing for shifts, and providing VIP service in a luxury hotel environment with competitive benefits. We welcome diverse applicants and military veterans to apply.