Oceanfront Valet Attendant — Guest Experience Lead

Hei Hotels Inc.; Virginia Beach (VA); On-site; USD 9,100 - 13,000; Full time

Benefits offered by this job

Tipped/Service charge eligible

Job summary

The Historic Cavalier Hotel & Beach Club, Autograph Collection, part of HEI Hotels & Resorts, is hiring a Valet Attendant in Virginia Beach, VA. The role focuses on warm guest interactions, safe vehicle handling, and proactive assistance during arrival and departure.

You will assist guests with luggage, provide directions to hotel amenities, and coordinate transportation needs while maintaining the property’s premium service standards.

Qualifications

• High school diploma or equivalent required.
• Hotel experience preferred.
• Must maintain a professional appearance and manner at all times.
• Ability to communicate with guests, respond to questions, knowledge of hotel service, provide directions to nearby local attractions, area events and activities.
• Excellent driving record as verified by a Motor Vehicle Report.

Responsibilities

• Greet guests warmly and open vehicle and hotel doors.
• Park & retrieve guest vehicles safely and document with claim tickets.
• Assist with luggage and escort guests to rooms.
• Explain hotel facilities, hours of operation, and answer questions about local attractions.
• Hail taxis and arrange transportation as needed.

Skills

Customer service

Communication

Problem solving

Patience

Education

High school diploma or equivalent

Tools

Valid driver's license

Job description

The Historic Cavalier Hotel & Beach Club, Autograph Collection, part of HEI Hotels & Resorts, is hiring a Valet Attendant in Virginia Beach, VA. The role focuses on warm guest interactions, safe vehicle handling, and proactive assistance during arrival and departure.

You will assist guests with luggage, provide directions to hotel amenities, and coordinate transportation needs while maintaining the property’s premium service standards.