Luxury Group Sales Coordinator — Growth & VIP Partnerships

Fairmont Miramar - Hotel & Bungalows; Santa Monica (CA); Sur place; USD 43 000 - 45 000; Plein temps

Avantages offerts par ce poste

Discounted rates for Accor worldwide

Internal training & Academies

Planet 21 CSR activities

Career development opportunities

Pay rate: $31.50 USD gross hourly

Résumé du poste

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Group Sales professional to liaise with clients, coordinate with cross-functional teams, and manage detailed travel and event arrangements. You will prepare sales documents, respond promptly to inquiries, and support VIP guests and industry partners on site.

Role requires strong English communication, prior luxury hotel sales experience, and proficiency with Opera Cloud and MS Office.

Qualifications

• Previous Sales experience required; luxury hotel experience preferred.
• Strong computer literacy in Microsoft Windows applications and relevant software.
• Experience with Opera Cloud and Microsoft Office preferred.
• Ability to multi-task and work under pressure.
• Highly organized, results-oriented with initiative.

Responsabilités

• Communicates client preferences to cross-departmental teams.
• Review and action any special arrangements.
• Prepare sales-related documents throughout the sales process.
• Prompt response to internal and external guests’ inquiries.
• Perform sites of the property.
• File all internal and external events bookings and maintain information for files.
• Assist with incoming calls and emails to the Group Sales Office; qualify inquiries and distribute.
• Complete reservations for travel agent rates, complimentary stays and site inspections.
• Cultivate and maintain relationships with clients and travel agency partners.
• Attend department and other property meetings as required.
• Greet and assist VIP clients and industry guests visiting the property.

Connaissances

Sales experience

Luxury hotel experience

MS Office

Opera Cloud

Organizational skills

Outils

Opera Cloud

Microsoft Office

Description du poste

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Group Sales professional to liaise with clients, coordinate with cross-functional teams, and manage detailed travel and event arrangements. You will prepare sales documents, respond promptly to inquiries, and support VIP guests and industry partners on site.

Role requires strong English communication, prior luxury hotel sales experience, and proficiency with Opera Cloud and MS Office.