Luxury Group & Convention Sales Manager

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 85,000 - 135,000; Full time

Job summary

Resorts World Las Vegas is seeking an Executive Meeting Manager to develop and contract small group and convention business (51–200 rooms on peak). You will cultivate relationships with current and prospective customers and lead internal communication to ensure delivery of the customer’s expectations, supporting financial goals with luxury offerings.

You will engage with cross-functional teams, manage accounts, and position the property's unique value to close business and grow long-term

Qualifications

• Bachelor's degree preferred or equivalent experience and education.
• 2+ years of experience in hotel sales, entertainment, advertising or special events.
• 3+ years of experience in 5 star/luxury market, hotel sales or hotel operations.
• Strong presentation skills.
• Strong selling and closing skills.
• Team-oriented with ability to share feedback and achieve mutual goals.
• Effective time management in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency in MS Office.
• Ability to communicate in English.
• Professional appearance and demeanor.
• Excellent customer service skills.
• Preferred: experience in large luxury resort setting.
• Strong relationships with key accounts within the industry.
• Proficiency in Delphi and Opera

Responsibilities

• Participate in site inspections, entertainment, networking events and training as assigned.
• Meet and exceed quotas and financial goals set by Management.
• Engage with cross-functional teammates to understand Groups offerings and differentiate the property.
• Meet or exceed room revenue and F&B quotas with small group bookings.
• Provide ongoing account analysis on a monthly basis and track top producers.
• Maintain knowledge of competitive set products and pricing.
• Maintain an account base through on-property meetings to identify repeat business opportunities.
• Collaborate with departments to ensure consistency across projects.
• Use personal device for job-related tasks and document review.
• Partner with customers to understand needs and align with property value proposition to close business.
• Other duties as assigned.

Skills

Bachelor's degree

Hotel sales

Luxury hotel experience

Presentation skills

Closing skills

Teamwork

Time management

Written & verbal communication

MS Office

English proficiency

Customer service

Delphi

Opera software

Education

Bachelor's degree or equivalent experience

Tools

Delphi

Opera PMS

MS Office (Outlook, Word, Excel, PowerPoint)

Job description

Resorts World Las Vegas is seeking an Executive Meeting Manager to develop and contract small group and convention business (51–200 rooms on peak). You will cultivate relationships with current and prospective customers and lead internal communication to ensure delivery of the customer’s expectations, supporting financial goals with luxury offerings.

You will engage with cross-functional teams, manage accounts, and position the property's unique value to close business and grow long-term