Strategic Hotel Sales Leader - Group & Events Growth

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 75,000 - 110,000; Full time

Job summary

The STRAT in Las Vegas is seeking a Sales Manager to drive revenue growth through the sale of guest rooms and convention space for groups of 10 rooms or more. You will lead and coach the sales administrative team to ensure seamless operations and profitability across multiple markets.

This role requires strong negotiation, leadership, and client relationship skills to deliver value-driven experiences and coordinate with hotel departments to execute flawless events.

Qualifications

• 2 years hotel sales experience with leadership or progressive responsibility
• Proven track record of decision-making under pressure
• Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels
• Ability to adapt leadership style to support changing business needs and team dynamics
• Commitment to fostering an inclusive, respectful, and high-performing workplace culture
• Proactive problem-solving mindset with a focus on accountability and continuous improvement
• Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
• Strong knowledge of group contracts, RFP process, and sales metrics
• Ability to access and input information using a moderately complex computer system
• Proficient with Delphi and LMS systems preferred
• MS Office including Outlook, Excel, Word; familiarity with Teams

Responsibilities

• Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance and service excellence
• Drive execution of strategic initiatives translating goals into actionable plans with alignment and accountability
• Establish and uphold service standards ensuring guest satisfaction and operational goals
• Identify and pursue new group business through leads, data, and trade shows
• Maintain and grow a portfolio of group business by soliciting, negotiating, and contracting room blocks and meeting space
• Manage end-to-end RFP process and rate negotiations per company guidelines for profitability
• Plan and conduct local, national, and international sales trips per Sales Plan
• Oversee contracts and correspondence, coordinating with hotel departments for flawless events
• Monitor Delphi and LMS systems, ensuring data input and market intelligence for forecasting
• Prepare and deliver detailed weekly, monthly, quarterly and annual sales reports
• Participate in trade shows, conventions, and promotional events to boost visibility
• Oversee payroll and related admin to ensure accuracy and compliance with policies
• Ensure compliance with gaming laws and internal controls as applicable
• Provide outstanding guest service to guests and team members per service culture
• Perform other duties as assigned

Skills

Hotel sales

Leadership

Negotiation

Communication

Team coaching

RFP process

Education

High school diploma

Bachelor's preferred

Tools

Delphi

LMS

Microsoft Office

Excel

Outlook

Teams

Job description

The STRAT in Las Vegas is seeking a Sales Manager to drive revenue growth through the sale of guest rooms and convention space for groups of 10 rooms or more. You will lead and coach the sales administrative team to ensure seamless operations and profitability across multiple markets.

This role requires strong negotiation, leadership, and client relationship skills to deliver value-driven experiences and coordinate with hotel departments to execute flawless events.