Luxury Front Office Manager - Lead Guest Service & Team

1 Hotels; New York (NY); On-site; USD 75,000 - 80,000; Full time

Job summary

1 Hotels in New York is seeking a Front Office Manager to lead the front office team and enhance the guest experience. The ideal candidate should have at least 2 years of supervisory experience in hotel operations, preferably in an upscale or luxury environment. The role demands advanced knowledge of front office operations, strong leadership skills, and exceptional communication abilities. A competitive salary of $75,000 to $80,000 is offered, reflecting the importance of creating unique luxury experiences.

Qualifications

• Minimum of 2 years experience in a Front Office supervisory role.
• Experience in an upper upscale or luxury hotel preferred.
• Advanced knowledge of front office operations.

Responsibilities

• Supervise front office team and guest interactions.
• Enhance the stay of every guest.
• Ensure effective communication and engagement.

Skills

Passion for hotel operations

Guest service

Leadership skills

Communication

Analytical thinking

Problem solving

Education

Post-secondary diploma or degree

Job description

1 Hotels in New York is seeking a Front Office Manager to lead the front office team and enhance the guest experience. The ideal candidate should have at least 2 years of supervisory experience in hotel operations, preferably in an upscale or luxury environment. The role demands advanced knowledge of front office operations, strong leadership skills, and exceptional communication abilities. A competitive salary of $75,000 to $80,000 is offered, reflecting the importance of creating unique luxury experiences.