Front Office Director — Luxury Hotel (Bonus, PTO & 401(k))

Fouquet's New York; New York (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Bonus driven

Employee Meals

Employee Referral Program

Commuter Discounts

Health Care coverage

Life Insurance

Disability Insurance

401k with Company match

15 days of PTO

Company recognized Holidays

Staff events and celebrations

Job summary

A prestigious hotel in New York is seeking a Director of Front Office to oversee daily operations and ensure excellent customer satisfaction. Candidates should have at least 3 years of experience in luxury hotel settings, strong communication skills, and the ability to work flexible schedules including holidays. The role involves supervising staff, handling guest check-ins, and monitoring financial operations. Competitive salary offered is between $110,000 - $130,000 annually.

Qualifications

• At least 3 years of progressive experience in a luxury hotel or a related field required.
• Fluency in English; additional language proficiency is a plus.
• Flexible to work variable shifts including holidays and weekends.

Responsibilities

• Administer the front office operation and supervise staff daily.
• Ensure guest and employee satisfaction.
• Assist guests with check-in and check-out processes.
• Monitor front of house financial operations.

Skills

Analytical skills

Communication skills

Customer service

Team training

Education

College degree in hospitality related fields

Tools

OPERA CLOUD

Job description

A prestigious hotel in New York is seeking a Director of Front Office to oversee daily operations and ensure excellent customer satisfaction. Candidates should have at least 3 years of experience in luxury hotel settings, strong communication skills, and the ability to work flexible schedules including holidays. The role involves supervising staff, handling guest check-ins, and monitoring financial operations. Competitive salary offered is between $110,000 - $130,000 annually.