Luxury Front Office Manager: Guest Experience Leader
Rosewood Calistoga
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Job summary
Rosewood Calistoga is seeking an Assistant Front Office Manager to lead daily Front Office operations, uphold Rosewood service standards, and cultivate a culture of service excellence. Through hands‑on leadership and coaching, you will help ensure seamless arrivals, departures, and in‑house guest experiences.
Reporting to the Director of Front Services, you will oversee Front Desk, Concierge, Bell Services, Valet and Service Center, review VIP arrivals and room assignments, and support
Job description
Rosewood Calistoga is seeking an Assistant Front Office Manager to lead daily Front Office operations, uphold Rosewood service standards, and cultivate a culture of service excellence. Through hands‑on leadership and coaching, you will help ensure seamless arrivals, departures, and in‑house guest experiences.
Reporting to the Director of Front Services, you will oversee Front Desk, Concierge, Bell Services, Valet and Service Center, review VIP arrivals and room assignments, and support
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