Luxury Front Desk Host — Guest Concierge & Experiences

Thompson Hotels; Denver (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

Employee Stock Purchase Plan

Paid vacation holidays sick leave

Discounted and complimentary rooms

Free colleague meals

Transit passes

Wellbeing and educational assistance

Vacation after 90 days

Job summary

Thompson Denver, part of the Hyatt collection, is seeking a Front Office team member to handle guest registrations, promote hotel services and assist guests with inquiries. The role requires a friendly, guest‑oriented professional able to manage payments and deliver intuitive service in a luxury setting.

The position offers a full‑time schedule with weekend and holiday shifts, with comprehensive benefits and opportunities within Hyatt’s global network.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Ability to work a flexible schedule including mornings, evenings, weekends and holidays

Responsibilities

• Front Office colleagues are responsible for the guest registration process and communication of hotel services and promotions.
• Other duties may include processing forms of payment and responding to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

Thompson Denver, part of the Hyatt collection, is seeking a Front Office team member to handle guest registrations, promote hotel services and assist guests with inquiries. The role requires a friendly, guest‑oriented professional able to manage payments and deliver intuitive service in a luxury setting.

The position offers a full‑time schedule with weekend and holiday shifts, with comprehensive benefits and opportunities within Hyatt’s global network.