Guest Experience Concierge (Front Desk)

Four Seasons Hotels and Resorts; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Discounted RTD Flex Pass and subsid, 5

401k participation with a company

Complimentary stays at Four Seasons

Complimentary employee meals

Complimentary dry cleaning of employee

Job summary

Four Seasons Hotel Denver is seeking a guest services professional to welcome and register guests, explain accommodations, and process payments with accuracy and courtesy. You will respond to diverse guest requests, provide personalized recommendations, and help ensure maximum satisfaction.

A flexible schedule including mornings, afternoons, weekends, and holidays is required to meet guest needs. The role offers competitive hourly pay and access to employee perks such as worldwide stays, meals,

Qualifications

• Previous customer experience and ability to work effectively under pressure.
• Attention to detail and problem solving skills.
• Good command of the English language.
• Must have legal work authorization in the United States.

Responsibilities

• Welcomes and registers hotel guests, explains accommodations and payment details; assists with billing.
• Responds to guest requests with personalized recommendations to ensure maximum satisfaction. Flexible schedule including mornings, afternoons, weekends, and holidays.

Skills

Customer experience

Attention to detail

Problem solving

English language

Job description

Four Seasons Hotel Denver is seeking a guest services professional to welcome and register guests, explain accommodations, and process payments with accuracy and courtesy. You will respond to diverse guest requests, provide personalized recommendations, and help ensure maximum satisfaction.

A flexible schedule including mornings, afternoons, weekends, and holidays is required to meet guest needs. The role offers competitive hourly pay and access to employee perks such as worldwide stays, meals,