Luxury Front Desk Concierge (Floater)

Stratton Amenities; Needham (MA); On-site; USD 22,000 - 30,000; Part time

Job summary

Stratton Amenities is seeking a part-time Front Desk Concierge (Floater) in Needham, MA. The role centers on greeting and assisting residents and guests with exceptional hospitality in a luxury residential setting.

You will handle packages, coordinate amenities, and help manage transportation and move-in tasks while upholding privacy and security standards. The ideal candidate has at least two years of hospitality experience, excellent communication, and a professional, energetic demeanor.

Qualifications

• Excellent verbal and written communication skills.
• Two years of hospitality experience.
• Professional, friendly demeanor and guest-focused.
• Ability to listen and react quickly to residents’ and guests’ needs.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Log guest packages and coordinate timely delivery and audits.
• Assist in scheduling amenities and local transportation as needed.
• Monitor lobby and ensure resident safety and confidentiality.
• Maintain a neat, groomed appearance and provide outstanding service.

Skills

Hospitality experience

Interpersonal skills

Communication skills

Problem solving

Organized and proactive

Job description

Stratton Amenities is seeking a part-time Front Desk Concierge (Floater) in Needham, MA. The role centers on greeting and assisting residents and guests with exceptional hospitality in a luxury residential setting.

You will handle packages, coordinate amenities, and help manage transportation and move-in tasks while upholding privacy and security standards. The ideal candidate has at least two years of hospitality experience, excellent communication, and a professional, energetic demeanor.