Luxury Front Desk Concierge - Guest Services & Events

Admiral Security Services; Miami (FL); Sur place; USD 35 000 - 48 000; Plein temps

Avantages offerts par ce poste

Great pay

Health insurance

Life insurance

401(k)

Vacation pay

Résumé du poste

Admiral Security Services is seeking a Front Desk Concierge to create a luxury atmosphere and deliver exceptional customer service at the property in Miami.

You will greet guests, provide directions and local recommendations, assist with events, and maintain professional, discreet handling of resident information. Strong English communication and a stable work history are essential for success in this role.

Qualifications

• Legally authorized to work in the United States
• At least 21 years of age or older
• Possess at least a high school diploma or equivalent (GED)
• Demonstrate a stable work history
• Pass an extensive background screening which includes, but is not limited to, criminal background checks, drug test, interview
• Possess 1-3 years of concierge experience
• Speak and read English, clearly and fluently.

Responsabilités

• Greet guests in a friendly and courteous manner.
• Ensure customer needs are met by providing directions, suggestions for restaurants, and surrounding attractions.
• Coordinate special events or special projects as assigned.
• Provide information on the geographical area.
• Conduct all concierge services for the property in a professional manner at all times.
• Respect all residents’ privacy, information, perspective, priorities, times, and resources.
• Maintain a warm and friendly demeanor at all times.
• Communicate with residents and guests concerns to management promptly.
• Receive all lost and found items; keep a log of lost and found items.
• Maintain a log for all incoming and outgoing packages, call resident and maintain records of all packages.
• Assist with newsletter and other mailings (stuffing, labeling) and posting of memos is mailroom.
• Prepare daily activity reports as required and submit to management.

Description du poste

Admiral Security Services is seeking a Front Desk Concierge to create a luxury atmosphere and deliver exceptional customer service at the property in Miami.

You will greet guests, provide directions and local recommendations, assist with events, and maintain professional, discreet handling of resident information. Strong English communication and a stable work history are essential for success in this role.