Luxury High-Rise Front Desk Concierge: Guest Experience

Associa; Miami (FL); On-site; USD 34,000 - 42,000; Full time

Job summary

Associa is seeking a Front Desk Concierge for a luxury high-rise condominium in Miami, FL. The role requires greeting residents and guests, verifying access, and acting as the gatekeeper to ensure a secure and welcoming environment.

Responsibilities include coordinating deliveries, monitoring security cameras, and providing exceptional service to residents. Strong English communication, basic math, and confidentiality are essential.

Responsibilities

• Greet visitors and residents; verify and supply access to units.
• Monitor security cameras and exterior doors to maintain a secure environment.
• Coordinate deliveries, packages, flowers, and food for residents.
• Maintain professional appearance and conduct, and assist with crisis situations.
• Answer phones clearly and professionally and provide directions as needed.
• Collaborate with building staff to meet residents’ needs and communicate with management.

Job description

Associa is seeking a Front Desk Concierge for a luxury high-rise condominium in Miami, FL. The role requires greeting residents and guests, verifying access, and acting as the gatekeeper to ensure a secure and welcoming environment.

Responsibilities include coordinating deliveries, monitoring security cameras, and providing exceptional service to residents. Strong English communication, basic math, and confidentiality are essential.