Luxury Front Desk Concierge

Makeready Llc; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

The Joseph, a Luxury Collection Hotel, Nashville, is seeking a friendly Guest Service Agent to join our luxury team in downtown Nashville. This full-time role focuses on warmly welcoming guests, providing personalized service, and guiding them through the hotel experience with detailed local recommendations.

You will assist with check-in/check-out, confirm reservations, and coordinate with other departments to ensure a seamless stay, consistently reflecting our high standards of refinement and

Qualifications

• Experience in hospitality or guest-facing roles preferred.
• Strong communication and interpersonal skills are essential.
• Ability to think proactively and anticipate guest needs.

Responsibilities

• Welcome guests upon arrival and assist with check-in/check-out.
• Provide a personalized introduction to the hotel, amenities, and local attractions.
• Review payment methods and verify reservations according to hotel procedures.
• Respond to guest requests in a timely, professional manner and resolve issues.

Skills

Guest service

Communication

Hospitality

Job description

The Joseph, a Luxury Collection Hotel, Nashville, is seeking a friendly Guest Service Agent to join our luxury team in downtown Nashville. This full-time role focuses on warmly welcoming guests, providing personalized service, and guiding them through the hotel experience with detailed local recommendations.

You will assist with check-in/check-out, confirm reservations, and coordinate with other departments to ensure a seamless stay, consistently reflecting our high standards of refinement and