Luxury Front Desk Agent - Welcoming Stays, Flexible Shifts

Crescent Hotels & Resorts; Houston (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent for a luxury Curio Collection by Hilton property in Houston, Texas. You will greet guests, manage check-in and check-out, handle reservations and payments, and provide personalized service to ensure a memorable stay.

The ideal candidate is friendly, detail-oriented, and comfortable in a fast-paced environment. Strong communication and computer skills are required, with experience in hotel operations and guest services preferred.

Qualifications

• Previous hotel, front desk, or customer service experience preferred.
• Friendly, confident, detail-oriented, and capable in a fast-paced luxury environment.
• Strong communication, problem-solving, and computer skills are required.

Responsibilities

• Handle check-in/check-out and guest payments.
• Process reservations and respond to guest requests.
• Coordinate with housekeeping, reservations, and F&B for seamless service.
• Promote hotel services and amenities to guests.

Skills

Customer service

Communication

Detail-oriented

Problem solving

Computer skills

Tools

PMS software

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent for a luxury Curio Collection by Hilton property in Houston, Texas. You will greet guests, manage check-in and check-out, handle reservations and payments, and provide personalized service to ensure a memorable stay.

The ideal candidate is friendly, detail-oriented, and comfortable in a fast-paced environment. Strong communication and computer skills are required, with experience in hotel operations and guest services preferred.