Luxury Fragrance Specialist: Customer Experience Pro

intlcosmeticsperfumesinc; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

International Cosmetics and Perfumes is hiring a Fragrance Specialist for Creed at our Central Valley, NY location. You will execute the customer experience and sales strategy, champion Creed brand presence, and support the sales team to achieve monthly targets.

The role requires strong retail experience in fragrance or luxury goods, excellent communication, and the ability to move and assist customers in a boutique setting. Competitive hourly rate with benefits is offered.

Qualifications

• Minimum of 3 years of relevant and strong retail sales experience; fragrance, beauty or luxury goods preferred.
• Excellent verbal & written communication skills; strong interpersonal skills.
• Possesses strong attention to detail, event planning and organizational skills to support business needs.

Responsibilities

• Champion and driving the Customer Experience by holding exceptional standards while supporting out of home base sales.
• Drive retail sales plan at the store level by exhibiting accountability for overall function of the Creed Sales Team including support to achieve sales plan in all designated stores in market.
• Responsible for productivity by achieving personal sales goals to promote Creed and intersell including pre-sale and launch goals set by manager.
• Support and execute action plans based on market calendar to maximize sales, including executing presell launches and events in stores while partnering with management.
• Responsive for engaging with customers to build and promote brand awareness.
• Supporting monthly morning meetings; Department Wide Meetings, Store Wide Meetings, and Out of Home-base Meetings in conjunction with management and work collaboratively.
• Partner closely with manager and team to drive all aspects of the business.
• Accountable for event presell, goals and set up.
• Required to open and close if position is based in a boutique location.

Skills

Retail sales experience

Fragrance/beauty luxury knowledge

Communication skills

Relationship building

Attention to detail

Event planning

Reporting tools knowledge

Tools

Reporting tools

Job description

International Cosmetics and Perfumes is hiring a Fragrance Specialist for Creed at our Central Valley, NY location. You will execute the customer experience and sales strategy, champion Creed brand presence, and support the sales team to achieve monthly targets.

The role requires strong retail experience in fragrance or luxury goods, excellent communication, and the ability to move and assist customers in a boutique setting. Competitive hourly rate with benefits is offered.