Luxury Fashion Sales Supervisor – Clienteling & Growth

Brobston Group; Las Vegas (NV); Vor Ort; USD 52.000 - 68.000; Vollzeit

Zusammenfassung

Maison Margiela is seeking a Sales Supervisor to lead a high-performing sales team in a Paris-founded luxury brand context. You will manage client relationships, coach staff on selling skills, and use data to identify growth opportunities while maintaining brand standards on the sales floor.

Responsibilities include leading daily huddles, coaching for performance, and driving cross-selling, events, and trunk shows to grow client acquisition and retention.

Qualifikationen

• 3+ years of selling and leadership experience in fashion or retail context.
• Supervisory or leadership experience in fashion, luxury, or client-focused retail environments.
• Strong coaching, motivation and development skills with the team.
• Solid command of retail KPIs and commercial performance.
• Demonstrated clienteling and relationship-building skills.
• Excellent verbal and written communication with active listening.
• Proficiency with CRM, POS, and clienteling platforms.
• Strong organizational skills and attention to detail.
• Ability to work a flexible retail schedule, including weekends and events.
• Analytical and problem-solving abilities in a fast-paced setting.
• Experience with project and change management.
• Legal authorization to work in the United States.

Aufgaben

• Lead the team to meet and exceed store sales objectives.
• Translate targets into daily/weekly goals and set expectations with management.
• Analyze KPIs to identify opportunities and actions.
• Lead from the floor with active selling, clienteling, and product knowledge.
• Collaborate on plans for underperforming KPIs or staff.
• Drive sales through cross-selling, appointments, events and client outreach.
• Coach Client Advisors on selling skills and KPI performance.
• Oversee onboarding, training, and development plans for staff.
• Foster an energetic, inclusive, high-performing store culture.
• Partner on recruitment and talent development with Store Management.
• Ensure CRM activity and client profiles are accurate and actionable.

Kenntnisse

Leadership experience

Supervisory experience

Coaching ability

Retail KPIs

Clienteling

Decision making

Communication skills

Commercial awareness

CRM/POS platforms

Organization

Flexibility

Analytical skills

Project management

Legal work authorization

Tools

CRM/POS platforms

Jobbeschreibung

Maison Margiela is seeking a Sales Supervisor to lead a high-performing sales team in a Paris-founded luxury brand context. You will manage client relationships, coach staff on selling skills, and use data to identify growth opportunities while maintaining brand standards on the sales floor.

Responsibilities include leading daily huddles, coaching for performance, and driving cross-selling, events, and trunk shows to grow client acquisition and retention.