Assistant Store Manager – Lead Luxury Client Experience

BoF Careers; Kansas; On-site; USD 55,000 - 85,000; Full time

Job summary

Maison Margiela, a Paris-based fashion house, is seeking an Assistant Store Manager in the United States to lead a boutique team and deliver a premium luxury shopping experience. You will work closely with the Store Manager to drive sales, maintain brand integrity, and cultivate strong client relationships.

The role requires 5+ years in retail with leadership, a proven sales record, and exceptional communication and CRM skills to engage high-net-worth clients.

Qualifications

• 5+ years of retail experience, with leadership responsibilities.
• Experience serving luxury clientele with high-touch service.
• Proven ability to drive sales and meet targets.
• Excellent communication and people management skills.
• Proficient with CRM systems and retail POS software.

Responsibilities

• Lead and inspire the store team to deliver an elevated luxury shopping experience.
• Manage recruitment, development, and performance of staff.
• Oversee store operations, including schedules, payroll, and inventory.
• Build strong client relationships through CRM and follow-ups.
• Collaborate with Store Manager on marketing and promotions.
• Uphold brand standards in merchandising and presentation.

Skills

Leadership

Customer service

CRM usage

Retail operations

Recruitment

Training

Tools

CRM systems

POS software

Job description

Maison Margiela, a Paris-based fashion house, is seeking an Assistant Store Manager in the United States to lead a boutique team and deliver a premium luxury shopping experience. You will work closely with the Store Manager to drive sales, maintain brand integrity, and cultivate strong client relationships.

The role requires 5+ years in retail with leadership, a proven sales record, and exceptional communication and CRM skills to engage high-net-worth clients.