Luxury Fashion Sales Associate — Clienteling & Style Expert

Tapestry (Coach/Kate Spade); Ann Arbor (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Coach is hiring a Sales Associate in Ann Arbor, MI to deliver a premium shopping experience and meet personal and store sales goals. You will combine luxury retail service with omni‑channel selling, using clienteling tools and social platforms to drive loyalty and revenue.

The role requires 1+ years in luxury retail, POS experience, and strong English. You will engage with customers, assist with inventory, and uphold brand standards in a fast-paced environment.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS systems and mobile POS.
• Strong English proficiency; reading price sheets.
• Ability to work in fast-paced environment; flexible schedule.

Responsibilities

• Represent Coach as brand ambassador and follow style standards.
• Build client relationships through styling and fashion advice.
• Drive sales via cross-selling and tailored recommendations.
• Use POS and clienteling tools to capture data and encourage repeat purchases.
• Meet personal and store KPIs and support daily operations.
• Assist with inventory, replenishment, and merchandising.
• Maintain a clean floor and process transactions.

Skills

Sales experience

POS familiarity

English proficiency

Social media savvy

Tools

POS system

iPad / Laptop

Job description

Coach is hiring a Sales Associate in Ann Arbor, MI to deliver a premium shopping experience and meet personal and store sales goals. You will combine luxury retail service with omni‑channel selling, using clienteling tools and social platforms to drive loyalty and revenue.

The role requires 1+ years in luxury retail, POS experience, and strong English. You will engage with customers, assist with inventory, and uphold brand standards in a fast-paced environment.