Luxury Fashion Sales Associate & Brand Ambassador

Tapestry, Inc.; Castle Rock (CO); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate for our Castle Rock, CO location to deliver a personalized luxury shopping experience and meet store goals. You will support daily store operations and drive brand loyalty through cross-selling and clienteling.

Ideal candidates have 1+ year of luxury retail sales, strong English communication, and comfort with POS and mobile devices. Flexible schedules and teamwork are essential.

Qualifications

• 1+ years of sales experience (luxury retail preferred) or equivalent.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background, social media familiarity.

Responsibilities

• Represent Coach as a brand ambassador and follow style/service standards.
• Build lasting client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.

Skills

Sales experience

Luxury retail

English proficiency

POS / mobile POS

Clienteling

Tools

POS systems

iPad / Laptop

Walkie-talkie

Social selling

Job description

Coach is seeking a Sales Associate for our Castle Rock, CO location to deliver a personalized luxury shopping experience and meet store goals. You will support daily store operations and drive brand loyalty through cross-selling and clienteling.

Ideal candidates have 1+ year of luxury retail sales, strong English communication, and comfort with POS and mobile devices. Flexible schedules and teamwork are essential.