Luxury Fashion Client Advisor & Brand Ambassador

Zimmermann; Chicago (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Career development plans

Mentors and industry leaders

Global opportunities

Team member discount

Job summary

Zimmermann Client Advisor role in Chicago, IL, seeks a motivated luxury fashion specialist to drive sales and deliver exceptional client service. You will build lasting relationships with clients while maintaining Zimmermann’s brand standards in-store.

The position emphasizes brand loyalty, product knowledge, and teamwork, with opportunities for career growth and a competitive compensation structure including commission.

Qualifications

• Capability and drive to reach KPIs and Sales Targets.
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills.
• Previous sales experience in luxury designer fashion.
• A passionate brand ambassador who embodies the Zimmermann values.
• Ability to cultivate Zimmermann’s brand loyalty through positive client interactions.
• Detailed orientated.
• Excellent organisational skills and problem-solving ability.
• A passion for exceeding customer expectations.
• Ability to build ongoing rapport with clientele.
• Ability to work independently and as part of a team.

Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory.
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

Skills

KPIs and sales targets

Professionalism

Communication skills

Luxury fashion sales

Brand ambassador

Clienteling

Organization

Problem solving

Teamwork

Independent work

Job description

Zimmermann Client Advisor role in Chicago, IL, seeks a motivated luxury fashion specialist to drive sales and deliver exceptional client service. You will build lasting relationships with clients while maintaining Zimmermann’s brand standards in-store.

The position emphasizes brand loyalty, product knowledge, and teamwork, with opportunities for career growth and a competitive compensation structure including commission.