Luxury E‑commerce Lead: US D2C & Marketplaces

Searchability®; Miami (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Searchability is seeking an experienced E-Commerce Manager to own the US D2C websites, TikTok Shop and Amazon marketplaces, blending strategic thinking with hands-on execution to drive sales growth and deliver a luxury online experience.

You will oversee trading, merchandising, CRM and lifecycle marketing, build and launch ASINs, manage external agencies, and partner with Brand, Marketing, Supply Chain and Finance on product launches and initiatives to accelerate US digital growth.

Qualifications

• 4+ years' experience in e-commerce/marketplace management, with hands-on TikTok Shop and Amazon US experience (ideally luxury, beauty, or premium retail)
• Hands-on D2C website experience — trading, merchandising, content updates, CRM — ideally on Shopify Plus
• Demonstrable track record growing marketplace sales against gross-margin targets
• Experience managing media budgets and external performance/advertising agencies
• Hands-on experience launching ASINs, building Amazon storefronts, and running Amazon advertising
• Experience running TikTok Shop operations, affiliate programmes, and ad-driven traffic
• Strong reconciliation and reporting skills, with advanced Excel

Responsibilities

• Own day-to-day trading and commercial performance across US D2C websites, TikTok Shop, and Amazon channels
• Develop and execute e-commerce, CRM, and digital trading strategies to drive sales, profitability, and customer retention
• Optimise website merchandising, product listings, promotions, and customer journeys to maximise conversion and AOV
• Manage external agencies across website development, Amazon, and TikTok performance
• Lead CRM, lifecycle marketing, and affiliate programmes to grow engagement and repeat purchase
• Monitor stock availability, product catalogues, and marketplace performance
• Analyse channel performance and commercial metrics, providing insights to support growthCollaborate with Brand, Marketing, Supply Chain, and Finance on product launches and commercial initiatives

Job description

Searchability is seeking an experienced E-Commerce Manager to own the US D2C websites, TikTok Shop and Amazon marketplaces, blending strategic thinking with hands-on execution to drive sales growth and deliver a luxury online experience.

You will oversee trading, merchandising, CRM and lifecycle marketing, build and launch ASINs, manage external agencies, and partner with Brand, Marketing, Supply Chain and Finance on product launches and initiatives to accelerate US digital growth.